Supporting High Performance through the Development of Feedback Culture
TAGS: LEADERSHIP, TALENT MANAGEMENT, TRAINING
THE CHALLENGE
With an upcoming performance management cycle, a professional sports and entertainment company wanted to provide their workforce with guidance to maximize their development and feedback goals. After numerous changes to the organization and its performance practices, this was an opportunity to get leaders on the same page and begin a new era of more intentional talent management.
OUR PROCESS
The Cee Suite partnered with the organization’s Talent Lead to understand the their existing performance process, available resources and desired goals. We also reviewed their most recent workforce engagement survey and focus group The Impacts to understand internal sentiment and requests for the development and performance processes. Finally, we used these insights to deliver professional development workshops for both managers and individual contributors.
WHAT WE DELIVERED
Company-wide performance management training, including Maximizing Performance Feedback for individual contributors and Feedback and Coaching for people managers
Organization has since developed an ongoing partnership with The Cee Suite to deliver DEI, leadership and professional development throughout the organization. Subsequent topics have included Allyship, Brave Conversations, Inclusive Leadership and more.
THE IMPACT
Workshop feedback included:
100% of those surveyed shared the Feedback and Coaching workshops improved their understanding of the topic
97% would recommend the workshops to a peer
TESTIMONIALS
“Interactive and realistic”
“Engaging, timely, and provided feedback”
“Content and topics were beneficial.”
“The instructors were great with a positive, friendly, motivating approach.”