Leadership and Manager Development Track

GROW MODERN LEADERS

DELEGATING EFFECTIVELY

Delegation is a critical skill for leaders and managers. This allows for leveraging team strengths, optimizing workloads, and fostering employee development. Effective delegation is more than just assigning tasks, though; it involves careful planning, clear communication, and ongoing support.

In this workshop, participants will learn a practical framework for delegating effectively, including how to identify appropriate tasks for delegation, provide clear instructions and expectations, and monitor progress without micromanaging. Through interactive exercises and group discussions, participants will gain the confidence and skills to delegate effectively, empowering their teams and enhancing productivity.

Learning Objectives

  • Understand the benefits and challenges of delegation

  • Master the art of providing clear instructions and setting expectations

  • Learn how to monitor progress and provide support without micromanaging

Duration: 90 minutes

DELIVERING IMPACTFUL FEEDBACK

Feedback is critical to development, but too often leaders miss the mark in delivering honest, objective, and effective messages. Whether it’s making judgments based on limited information or avoiding difficult conversations, even the most seasoned people leaders can use support in providing useful feedback to their teams.

This course supports managers in setting expectations and evaluating performance. Through foundational frameworks, group discussions, and exercises, we explore the role of psychological safety and relationship building in the feedback process and learn how to construct and deliver inclusive, fair, and effective feedback.

Learning Objectives

  • Recognize the principles of effective feedback

  • Deliver direct and actionable feedback

  • Lead difficult conversations

Duration: 2 hours
Also Support: Building a Culture of Belonging

EMOTIONAL INTELLIGENCE: NAVIGATING EMOTIONS IN THE WORKPLACE

Emotional intelligence (EQ) is critical for leadership success, influencing decision-making, communication, relationships, and overall effectiveness. By leveraging EQ skills, leaders can become more self-aware, empathetic, resilient, and capable of navigating complex challenges.

Following a brief EQ assessment, this workshop supports individuals and teams in understanding their results and translating them into actionable strategies for personal and collective growth. Through facilitated discussions, feedback, and interactive exercises, participants explore their strengths and opportunities. By the end of the workshop, they have a deeper understanding of their EQ profile and actions for enhancing their leadership effectiveness.

Learning Objectives

  • Explore the impact of emotional intelligence on leadership effectiveness, including problem-solving, decision-making, communication, and relationship-building

  • Understand individual EQ-i assessment results

  • Identify strategies for enhancing emotional intelligence skills

  • Address common leadership derailers

Duration: 2.5 hour

EMPOWER & ELEVATE: A MODERN GUIDE TO MENTORSHIP

Mentorship is a powerful tool for professional growth. This workshop offers a fresh perspective on mentorship, incorporating elements of coaching to create a more impactful experience. Participants will explore core principles of effective mentorship, learn how to cultivate trust, and develop strategies for setting goals and providing feedback. The session also examines how mentorship can advance equity and inclusion, foster workplace belonging, and support overall performance development.

Learning Objectives

  • Understand the core principles of effective mentorship and the responsibilities of mentors and mentees

  • Develop foundational skills in coaching and feedback, including creating psychologically safe spaces

  • Learn strategies for helping others set goals and address challenges

  • Understand when and how to escalate challenges or concerns

Duration: 90 minutes
Also Support: Professional Development for All

INCLUSIVE LEADERSHIP

Studies indicate that managers can account for up to 70% of the variance in employee engagement. Managers play a critical role in cultivating workplaces where every team member feels they belong and have equitable access to opportunities.

This workshop explores actionable steps managers can take to lead their teams inclusively and equitably as they hire, give feedback, and promote their direct reports. The course also helps managers reflect on how they can foster psychologically safe team environments that enable their teams to perform at their best, both individually and collectively.

Learning Objectives

  • Examine leadership through the lens of inclusion

  • Recognize the skils and behaviors needed for leading with emotional intelligence and building psychologically safe teams

  • Identify strategies for enhancing emotional intelligence skills

  • Identify opportunities to practice inclusive leadership in the workplace

Duration: 2.5 hour
Also Supports: Building a Culture of Belonging

LEADER AS COACH

Effective leadership empowers and develops others. This workshop explores the power of coaching as a leadership style, enabling managers to unlock the potential of their teams and foster a culture of growth and collaboration. Participants will learn how to shift from a directive management style to a coaching approach, using powerful questions, active listening, and effective feedback to guide and support their team members. The session also covers techniques for setting clear goals, identifying development opportunities, and providing constructive feedback that motivates and inspires.

Through interactive exercises and real-world scenarios, participants also practice the skills needed to become effective coaches, fostering a more engaged, productive, and fulfilling work environment.

Learning Objectives

  • Understand how to incorporate a coach approach into your leadership style

  • Practice active listening and questioning skills

  • Explore how to set clear goals and expectations and coach performance challenges

  • Create a supportive and empowering environment for team development

Duration: 2 hours

Client Testimonials

I’ve attended many of these trainings. The level of detail, pacing, and engagement included in this training was exceptional. Great job!

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Workshop Participant

[The Facilitator] has a clear command of the unconscious bias problem and how it presents itself in the workplace. [Their] experience in the corporate world and recruiting helps [them] understand real problems and recommend valuable solutions.

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Workshop Participant

It was very informative. Serian and Kyle are clearly experts and gave lots of excellent tips and tricks for calling in and out bias in the workplace.

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Workshop Participant

Cindy's style as a presenter is fantastic! She is skilled at getting participants to engage and she comes across as sincerely interested in people's experiences. Her insertion of personal examples goes a long way to establish that she is both expert and in the process of lifelong learning. This is definitely one of the best workshops I have attended and I hope to have another opportunity to interact with Cindy.

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Workshop Participant

Ready to Invest in Your Leadership?

If you’re looking for a thoughtful, strengths-based coaching experience, one that values your lived experience and pushes you toward your full leadership potential, we’d love to work with you.

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